Policies


Privacy Policy

The law protects the relationship between a client and a psychotherapist, and sessions may not be shared without your written permission. Therefore, information that needs to be disclosed to doctors, attorneys, educators, family, insurance companies or any other interested parties will require a signed release.

There are exceptions you should know about and these include:

  • Suspected child abuse or dependent adult or elder abuse, for which we are required by law to report to the appropriate authorities immediately.
  • If a client threatens serious bodily harm to another person or persons, we are required by law to notify the police and inform the intended victim.
  • If a client intends to harm himself or herself, we will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, we will take further measures without their permission that are provided to us by law in order to ensure their personal safety.

 

Session Appointments

All appointments may be booked, rescheduled and cancelled online on this website — Please see the Appointment Calendar Page of your Provider. As is common practice, we require a 48-hour notice to cancel or reschedule your session. Upon making your first appointment we ask you to put a credit card on file because you are essentially purchasing your session time slot in advance. Failure to show up or cancel without 48 hours notice means that someone else will be without an appointment and therefore you will be charged in full for your session in these circumstances. Also in this case, clients who are seeking treatment utilizing Employee Assistance Program benefits may be directed back to their EAP for a referral to a new therapist. We also ask that you please be on time for your session. If you are late your therapist will still end the session at your scheduled end time. At her discretion, arriving more than 15 minutes late may mean your session is cancelled outright, but the session fee will still be attached.

Fees for Services

As a provider for many insurance companies and employee assistance programs, we have agreed to some discounted fees.  A list of companies and programs we partner with is available via email request. (NOTE: Medicare is not accepted because of current legislation.) Ultimately, you are responsible for making sure your insurance is active and accepted and we encourage you to call and verify before the 48-hour cancellation period ends. Our office will submit your claims directly, with your permission and activate your benefits. However, even in doing so, you will be responsible for any non-covered costs, such as co-pays or deductibles. If you choose to be a private pay patient, we accept cash and all major credit cards, and will bill your account for all outstanding balances. Reduced fee services are available via our Affordable Service Plan Program. Our Fees Page is  where you can view what is included in all of our programs and what we charge for them.

Social Media Policy 

As a rule, we do not accept friend or contact requests from current or former clients on Facebook, Twitter, Linked In or any similar Social Media site. We believe this compromises your confidentiality as a therapy client and our respective privacy.

We do maintain a page on Facebook in order to market the more business-minded aspects of the practice and to communicate about events or topics in general that we think will be interest to a broad variety of people. You may receive most, if not all, of this information directly from from our website and blog. You are not required to LIKE our page or become a fan in any way, just as we will not write or make personal endorsements for you in accordance with the ethical guidelines of our profession relating to dual relationships.

Also, we encourage you to be aware of any GPS location identifying apps or devices on your phone when you come to SFS for your appointment.  “Checking in” is not required, nor is it recommended. If you have questions, we refer you to your phone’s manufacturer or to the software company responsible for the application causing your concern. Our office can be of no assistance in this regard.

Subpoena Policy

Court cases require a great deal of preparation and time away from our practice.  As such, no matter what the source of the lawsuit if we are subpoenaed to testify due to your standing as a client (previous or current), you will be responsible for the fees associated with any testimony. We will expect that these fees will be paid before any testimony and that the testimony will NOT be that of an expert witness, but as a witness of facts. The fees may or may not include our expenses for: materials, expenses, prep time, courtroom waiting time and testimony time.

 

 

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